We are committed to offering every customer the highest levels of product and service.

Here is what some of our customers have said...

'Simon made us feel very welcome, and was knowledgeable about the vehicle we purchased. We had some queries after the purchased and was still made welcome.'

- Natasha Ward, 14th October 2021

'I was very happy with the experience at Motor Mall. Simon Beck especially was very patient with us and made us feel special even though we had a fairly low budget. The car we chose looked like new when we collected it due to the hard work by the valeting team. Overall we were very happy with our experience 🙂👌'

- Catherine Dodds, 12th October 2021

"Quality experience all round, and a great car to boot."

- Mr Philip O'Niell, 1 October 2021

'Superb service, buying a New car is a big deal and staff at Motor Mall deliver a great experience. When I collected the car Steve unveiled it and made it a special moment, thank you. I will be recommending Motor Mall.'

- Tracy Noel, 16th September 2021

'Excellent customer service. Informative and flexible to meet our needs. Thank you. I am thrilled with my new car.'

- Giselle Willis, 1st September 2021

'I enjoyed my experience with Steve Cracknell and thought he was very good and helpful in all ways.'

- Oscar Rive, 20th August 2021

'Friendly and knowledgeable.'

- Dr. Ramin Tehran, 22nd August 2021

'Very friendly and cheerful experience!'

- Marize Brittz, 7th August 2021

'We have dealt with Motor Mall for many year and Steve Cracknell even longer and always received excellent service.'

- Herbert Stephens, 29th July 2021

'It was a pleasant experience and the car is great. I am enjoying the driving experience.'

- Carol Wood, 31st July 2021

'Duncan was very helpful and informative and went out off his way to find us a car that was suitable for us, he listened to us and what type of car we had in mind and found us the right one that we are very happy with, also without any hard sales pressure..'

- Eve Perry, 25th July 2021

'Simon was amazing from start to finish! He listened to my views and what I was looking for in my price range, took all this information and worked with his manager to facilitate what I needed! So friendly and would definitely recommend:)'

- Courtney Matthews, 6th July 2021

'Kevin Le Valle was great assisting us with finding the right car for our family. He was very professional yet great with kids at the handover. Made it all special for little ones. He found us a car we wanted and managed to deliver in short time and within our budget. Great service. Big thank you Kevin and team.'

- Paulina Brock, 7th July 2021

'My experience with Motor Mall was amazing, the moment you walked through the door you were welcomed with a friendly smile, and refreshments available to you. You feel really comfortable and can ask any questions with no pressure and with honest answers. Some fantastic offers and great prices. I am very happy with my purchase and highly recommend Motor Mall to others.'

- Shane Le Page, 6th July 2021

'Made the whole process smooth and easy! Went above and beyond to make sure I was happy with my new car - amazing!'

- Abbie Hamilton, 2nd July 2021

'We have used Motor Mall for a few years now, and always had the best service from helpful friendly staff. Will not use anyone else as we have trust in this company.'

- Coleen Ogier, 25th June 2021

'Meeting Jim Cameron was a pleasure, we did not feel pressured at all and Jim explained everything that we asked, and made the whole experience enjoyable. Jim is a charming man and we would not hesitate to deal with him again.'

- Peter & Paulette Barnes, 22nd June 2021

'Simon was very helpful. He made the whole process easy and simple for us. It was a really nice touch with the personal videos. You have a great salesman who you can relate to but who is also very professional.'

- Margaret McGraith, 15th June 2021

'Very helpful, nothing was too much trouble.'

- Lucie Godey, 12th June 2021.

'Brilliant because they were very quick and he answered any of my questions in the most specific way and explained everything about the car.'

- Carolina Vicente, 2nd June 2021

'From start to finish the service was first class'

- Colin Goubert, 27th May 2021

'It's been a whirlwind of a week and I'm over the moon with my amazing blue Peugeot 108. Fantastic to meet Darron, and thanks to him the entire experience was special and went really smoothly 🙂'

- Susan Tucker, 22nd May 2021.

'Staff were excellent, and the service was friendly and professional.'

- Mr Tanner from St Saviours Parish Hall, 18th May 2021.

'Kevin's a great guy, has a lot of experience, and knows what he's talking about, give us confidence on his recommendations. 5 *'

- Nigel Caradeuc, 14th May 2021

'Motor Mall has really changed for the better. Well done Simon and Duncan. Overall there is a really positive and customer focused attitude throughout the sales floor. The floor is better laid out with a larger delivery area and the brands cleverly separated. Duncan's sales technique speak of years of experience and his 'USP' is to make an immediate, positive relationship with customers. His upselling of support services was excellent. The only way for Motor mall is up. Again, well done. It was a pleasure doing business with Motor Mall.'

- Christine Willing

'Both Kevin Le Vallee and Darron Turvey went above and beyond helping me with buying my car, Thank you both very much'

- Michelle Stanley

'Very helpful and fair deal delivered with respect and professionalism.'

- Nejdet Aygun

'We are very grateful for the help and assistance we received in purchasing our new car and everything was completed within a couple of days. Thank you very much.'

- Dean Le Flocq

'Harriet was great - you’re lucky to have her on the staff. She was professional, enthusiastic and kind and made the whole experience seem very special'

- Janice Chapman

Very happy with the service from your team Duncan Simon and Adam would recommend motor mail 100%

- Neil Livesey

Harrieth made the transfer so easy, with the replacement. Also offering us a Loan car, until delivery of the FIAT. Harrieth makes you so special, it was a pleasure to do business with her. Management, Treasure her!

- Martin Koradi

The whole transaction was handled very professionally and pleasantly. I would highly recommend your company, and Duncan Harris who is an asset to you. 

- Ian Reeves

'Very good experience, made the whole process of buying a new car worth doing, great deal as well. Nice to see your staff take very good care of there customers, thank you. Car is awesome, would definitely recommend you to friends and family. Thanks again.' 

- Mr Kevin Rault

'The whole process was very easy and went smoothly. We were treated like valued customers and would not hesitate to recommend to friends and family. Thank you very much Duncan for your knowledge and expertise. Really good salesman.'

- Mr & Mrs Nuno & Gemma Quintal Gouveia

'It was a pleasure to make the transaction with Steve and Simon. Great deal and made to feel like a valued customer even though this is my first MotorMall vehicle.'

- Mr Simon Wilson

'The customer service was exceptional, so much so that I ended up buying a brand new car - something I’ve never done before! Simon Beck was fantastic and could not have been more helpful. I will certainly recommend Motor Mall to my friends.'

- Miss Horton 

'This is the third car that I have bought from yourselves. My daughter and her boyfriend have recently bought a car also. We have always been treated exceptionally well and enjoyed the experience.'

- Mr Pinel 

'Mike is really friendly and helpful, making us feel valued and looked after. He went above and beyond and ensured he was available to help at all times. We cannot fault the service we have received and would highly recommend Mike and the team at Motor Mall.'

- Miss de la Haye 

An excellent experience. Steve was friendly, empathetic and came up with an ideal car to suit my needs. I only went in for a quick look around!

- Mrs Stockill 

'Simon (Beck) met me when I wandered into the showroom and listened to what I said I wanted. He showed me a couple of preloved Fabias that were attractive but unfortunately were not automatic. When an automatic one became available he contacted me and I just had to have it!'

- Mrs Bennie 

Every sales person said good morning when we popped in, and had a genuine smile. Nothing was rushed and having had such a great experience, we never looked anywhere else. We had planned to go to two or three other dealerships and didn't bother in the end. Duncan did a great job and nothing was to much trouble. Excellent service from start to finish.

- Mr Chateau

'I was so impressed with the service I received from Steve Cracknell he was courteous, helpful and nothing was too much trouble for him. I never felt pressurised in any way but rather special which was incredibly refreshing. I would 100% recommend Motor Mall but more importantly 100% recommend Steve.'

- Mrs Ward 

'Simon was very personable and friendly. I feel the service I received was brilliant. I asked for no embarrassing show when I collected my car so he kept it simple and I just drove away. I really appreciated that. I have already recommended a friend to speak to Simon about the 3008 as she needs a new/bigger car.'

- Miss Le Pavoux 

'Simon was brilliant at helping us find the perfect car. Despite being new to the company (and Island!) he was extremely helpful and nothing was too much trouble.'

- Mrs Gauvin 

'Mike was the main man for me who took the reins and sold me the car - 5 Star Service. What was also noted was the Motor Mall ‘family unit’ making me feel welcomed and special, everyone from the cleaner to the managers did a great job. Well done Motor Mall.'

-Mr Le Sech

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