Testimonials

We are committed to offering every customer the highest levels of product and service.

Here is what some of our customers have said...

'Motor Mall has really changed for the better. Well done Simon and Duncan. Overall there is a really positive and customer focused attitude throughout the sales floor. The floor is better laid out with a larger delivery area and the brands cleverly separated. Duncan's sales technique speak of years of experience and his 'USP' is to make an immediate, positive relationship with customers. His upselling of support services was excellent. The only way for Motor mall is up. Again, well done. It was a pleasure doing business with Motor Mall.'

- Christine Willing

'Both Kevin Le Vallee and Darron Turvey went above and beyond helping me with buying my car, Thank you both very much'

- Michelle Stanley

'Very helpful and fair deal delivered with respect and professionalism.'

- Nejdet Aygun

'We are very grateful for the help and assistance we received in purchasing our new car and everything was completed within a couple of days. Thank you very much.'

- Dean Le Flocq

'Harriet was great - you’re lucky to have her on the staff. She was professional, enthusiastic and kind and made the whole experience seem very special'

- Janice Chapman

Very happy with the service from your team Duncan Simon and Adam would recommend motor mail 100%

- Neil Livesey

Harrieth made the transfer so easy, with the replacement. Also offering us a Loan car, until delivery of the FIAT. Harrieth makes you so special, it was a pleasure to do business with her. Management, Treasure her!

- Martin Koradi

The whole transaction was handled very professionally and pleasantly. I would highly recommend your company, and Duncan Harris who is an asset to you. 

- Ian Reeves

'Very good experience, made the whole process of buying a new car worth doing, great deal as well. Nice to see your staff take very good care of there customers, thank you. Car is awesome, would definitely recommend you to friends and family. Thanks again.' 

- Mr Kevin Rault

'The whole process was very easy and went smoothly. We were treated like valued customers and would not hesitate to recommend to friends and family. Thank you very much Duncan for your knowledge and expertise. Really good salesman.'

- Mr & Mrs Nuno & Gemma Quintal Gouveia

'It was a pleasure to make the transaction with Steve and Simon. Great deal and made to feel like a valued customer even though this is my first MotorMall vehicle.'

- Mr Simon Wilson

'The customer service was exceptional, so much so that I ended up buying a brand new car - something I’ve never done before! Simon Beck was fantastic and could not have been more helpful. I will certainly recommend Motor Mall to my friends.'

- Miss Horton 

'This is the third car that I have bought from yourselves. My daughter and her boyfriend have recently bought a car also. We have always been treated exceptionally well and enjoyed the experience.'

- Mr Pinel 

'Mike is really friendly and helpful, making us feel valued and looked after. He went above and beyond and ensured he was available to help at all times. We cannot fault the service we have received and would highly recommend Mike and the team at Motor Mall.'

- Miss de la Haye 

An excellent experience. Steve was friendly, empathetic and came up with an ideal car to suit my needs. I only went in for a quick look around!

- Mrs Stockill 

'Simon (Beck) met me when I wandered into the showroom and listened to what I said I wanted. He showed me a couple of preloved Fabias that were attractive but unfortunately were not automatic. When an automatic one became available he contacted me and I just had to have it!'

- Mrs Bennie 

Every sales person said good morning when we popped in, and had a genuine smile. Nothing was rushed and having had such a great experience, we never looked anywhere else. We had planned to go to two or three other dealerships and didn't bother in the end. Duncan did a great job and nothing was to much trouble. Excellent service from start to finish.

- Mr Chateau

'I was so impressed with the service I received from Steve Cracknell he was courteous, helpful and nothing was too much trouble for him. I never felt pressurised in any way but rather special which was incredibly refreshing. I would 100% recommend Motor Mall but more importantly 100% recommend Steve.'

- Mrs Ward 

'Simon was very personable and friendly. I feel the service I received was brilliant. I asked for no embarrassing show when I collected my car so he kept it simple and I just drove away. I really appreciated that. I have already recommended a friend to speak to Simon about the 3008 as she needs a new/bigger car.'

- Miss Le Pavoux 

'Simon was brilliant at helping us find the perfect car. Despite being new to the company (and Island!) he was extremely helpful and nothing was too much trouble.'

- Mrs Gauvin 

'Mike was the main man for me who took the reins and sold me the car - 5 Star Service. What was also noted was the Motor Mall ‘family unit’ making me feel welcomed and special, everyone from the cleaner to the managers did a great job. Well done Motor Mall.'

-Mr Le Sech

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