Testimonials

We are committed to offering every customer the highest levels of product and service.

Here is what some of our customers have said...

‘Fantastic customer service from all. Especially Duncan and Simon thank you for all your help with getting this car. We love our new car. Thank you so much.’

- José and Ana de Barros, 19 June 2022

'The guys are amazing friendly and never pushy for you to buy a car. They all go out of their way to find the right car you and your budget. You guys should be so proud of what you do with such courtesy and kindness.'

- Tamara Le Poidevin, 30th April 2022

‘Great service. Really appreciated being contacted when the car I was looking for came in. Simon was really knowledgeable, not pushy, yet covered everything. The car is gorgeous. I’m so pleased with it. Thank you’

- Mrs Patrizia Clarke, 2 April 2022

‘Simon Beck was outstanding. He made the purchase of our first car feel special, which it was, thanks to him. He gave us the best possible customer service, offering us teas and coffees, explaining everything clearly, and he got us the best possible car for our budget. Thank you to Simon Beck, next time we buy a car we will be asking for him!’

- Mr Robert Campbell, 24 March 2022 

'Really enjoyable experience in making a purchase of a new car. Motor Mall was superb. Thanks Simon Beck.'

- Mr William Jackson, 28 February 2022 

‘Simon went above and beyond to ensure that we received the best service possible for our recent car purchase. He was very knowledgeable and accommodating throughout the process and I would not hesitate for a second in recommending him to any prospective customer. All the best Max & Fallon.’

- Miss Fallon Saussey, 27 February 2022

'The young man who sold us our car called Simon Beck was absolutely brilliant I would definitely recommend Motor Mail especially Simon with his care and attention he showed us, nothing was to much trouble for him.'

- Mrs Marilyn Macminn, 24 February 2022 

'Simon Beck was ''spot on'', a joy to deal with. He has a very approachable & friendly disposition but, you are always aware of his professionalism and he fulfills his promises. I felt as if he was always one step ahead, ensuring every transaction went smoothly. I can't thank him enough for his high level of customer care, I'm thrilled to bits with my new vehicle!'

- Miss Tracey Eldred, 24 February 2022 

'Super helpful, didn’t pressure us at any point. Plenty of comms throughout the process.'

- Miss Islana McLaughlin - Bell, 15 February 2022 

'Our 3rd Berlingo and 2nd from Motor Mall, a Great family car and great service from the sales team.'

- Darren Obrien, 23rd January 2022

'Very happy with the experience and love my new car. Thanks Harriet.'

- Claire Reid, 22nd January 2022

'Always a great experience buying a car from Motor Mall, even though I love my new car I’m looking forward to getting the next one already!!'

- Bryan & Alex Allez, 20th January 2022

'I would actually score Kevin a 20 out of 10 ! This is the second car I have bought from him and he always goes the extra mile and more . An absolute credit to Motor Mall.'

- Lynne Le Maitre, 13th January 2022

'Very friendly and welcoming. Overall amazing experience.'

- Finlay Roberts, 13th January 2022

'Very professional, Steve is a very knowledgeable in his field and a good person to know.'

- David Evans, 13th January 2022

'Went to Motor Mall to look for a 2nd hand car to use for shopping and school runs, nothing fancy. There we met Harrieth who was able to give us all the information about the car we looked at, test drove and bought plus the extra services available. We couldn't have had better customer service if we had been buying top of the range, friendly, but not pushy or hard sell.'

- Julie Boydens, 10th January 2022

'From start to finish this has been the best experience I have ever had buying a car. Steve was exceptional. I am one very happy customer.'

- Charles Mc Ardle, 10th December 2021

'Simon was very good at his job very professional and polite. Thanks to all the staff involved.'

- Mark Smith, 28th November 2021

'Steve has taken so much time and patience to find the right car for me taking me out on test drives with no pressure. I have once more (with Steve's help) become the owner of a car I feel completely comfortable and happy with. I would also say what a professional and helpful person he has been going that extra mile to find that right car for me.'

- Diana Thorpe, 28th November 2021

'Harriet was prepared to take me out in a manual car, which I hadn’t driven for maybe 10 years to give me greater choice when considering which car to buy. She was knowledgeable about the cars so could advise me what would be suitable without being too pushy.'

- Shirley Williams, 27th November 2021

'Excellent service provided by Motor Mall. Salesman Simon Beck was brilliant all the way through the process.'

- Peter Trotter, 24th November 2021

'Simon was very knowledgeable and I left feeling confident that I knew how to use the cars features. Simon is approachable so I know that if I have any questions in the future, I could come in and speak to Simon again.'

- Aimee White, 20th November 2021

'Colin was fantastic, couldn't do enough for us, even had loads of time for our rather over enthusiastic 10 year old son. Brilliant car buying experience, will highly recommend Motor Mall & Colin to all of our family & friends.'

- Cheryl Semple, 18th November 2021

'I would like to say a big thankyou to Harriet who was so kind and helpful, she went out her way to make me feel relaxed, also Thank you to Simon and team all very kind.'

- Lynda Lucas-Villar, 30th October 2021

'100 percent satisfied with your service department. From phoning the service department to picking up my vehicle the whole operation was super efficient and satisfactory.'

- Mrs Waller, 22nd October 2021

'Our car buying experience was probably one of the best we have ever experienced. Simon was friendly and welcoming, only too happy to help and answered all our questions. In fact all the staff we spoke to were pleasant and from the customer service we received we will gladly recommend friends to consider purchasing a new or used car from Motor Mall. Tea was great too.'

- Phyllis Mallet, 16th October 2021

'Simon made us feel very welcome, and was knowledgeable about the vehicle we purchased. We had some queries after the purchased and was still made welcome.'

- Natasha Ward, 14th October 2021

'I was very happy with the experience at Motor Mall. Simon Beck especially was very patient with us and made us feel special even though we had a fairly low budget. The car we chose looked like new when we collected it due to the hard work by the valeting team. Overall we were very happy with our experience 🙂👌'

- Catherine Dodds, 12th October 2021

"Quality experience all round, and a great car to boot."

- Mr Philip O'Niell, 1 October 2021

'Superb service, buying a New car is a big deal and staff at Motor Mall deliver a great experience. When I collected the car Steve unveiled it and made it a special moment, thank you. I will be recommending Motor Mall.'

- Tracy Noel, 16th September 2021

'Excellent customer service. Informative and flexible to meet our needs. Thank you. I am thrilled with my new car.'

- Giselle Willis, 1st September 2021

'I enjoyed my experience with Steve Cracknell and thought he was very good and helpful in all ways.'

- Oscar Rive, 20th August 2021

'Friendly and knowledgeable.'

- Dr. Ramin Tehran, 22nd August 2021

'Very friendly and cheerful experience!'

- Marize Brittz, 7th August 2021

'We have dealt with Motor Mall for many year and Steve Cracknell even longer and always received excellent service.'

- Herbert Stephens, 29th July 2021

'It was a pleasant experience and the car is great. I am enjoying the driving experience.'

- Carol Wood, 31st July 2021

'Duncan was very helpful and informative and went out off his way to find us a car that was suitable for us, he listened to us and what type of car we had in mind and found us the right one that we are very happy with, also without any hard sales pressure..'

- Eve Perry, 25th July 2021

'Simon was amazing from start to finish! He listened to my views and what I was looking for in my price range, took all this information and worked with his manager to facilitate what I needed! So friendly and would definitely recommend:)'

- Courtney Matthews, 6th July 2021

'Kevin Le Valle was great assisting us with finding the right car for our family. He was very professional yet great with kids at the handover. Made it all special for little ones. He found us a car we wanted and managed to deliver in short time and within our budget. Great service. Big thank you Kevin and team.'

- Paulina Brock, 7th July 2021

'My experience with Motor Mall was amazing, the moment you walked through the door you were welcomed with a friendly smile, and refreshments available to you. You feel really comfortable and can ask any questions with no pressure and with honest answers. Some fantastic offers and great prices. I am very happy with my purchase and highly recommend Motor Mall to others.'

- Shane Le Page, 6th July 2021

'Made the whole process smooth and easy! Went above and beyond to make sure I was happy with my new car - amazing!'

- Abbie Hamilton, 2nd July 2021

'We have used Motor Mall for a few years now, and always had the best service from helpful friendly staff. Will not use anyone else as we have trust in this company.'

- Coleen Ogier, 25th June 2021

'Meeting Jim Cameron was a pleasure, we did not feel pressured at all and Jim explained everything that we asked, and made the whole experience enjoyable. Jim is a charming man and we would not hesitate to deal with him again.'

- Peter & Paulette Barnes, 22nd June 2021

'Simon was very helpful. He made the whole process easy and simple for us. It was a really nice touch with the personal videos. You have a great salesman who you can relate to but who is also very professional.'

- Margaret McGraith, 15th June 2021

'Very helpful, nothing was too much trouble.'

- Lucie Godey, 12th June 2021.

'Brilliant because they were very quick and he answered any of my questions in the most specific way and explained everything about the car.'

- Carolina Vicente, 2nd June 2021

'From start to finish the service was first class'

- Colin Goubert, 27th May 2021

'It's been a whirlwind of a week and I'm over the moon with my amazing blue Peugeot 108. Fantastic to meet Darron, and thanks to him the entire experience was special and went really smoothly 🙂'

- Susan Tucker, 22nd May 2021.

'Staff were excellent, and the service was friendly and professional.'

- Mr Tanner from St Saviours Parish Hall, 18th May 2021.

'Kevin's a great guy, has a lot of experience, and knows what he's talking about, give us confidence on his recommendations. 5 *'

- Nigel Caradeuc, 14th May 2021

'Motor Mall has really changed for the better. Well done Simon and Duncan. Overall there is a really positive and customer focused attitude throughout the sales floor. The floor is better laid out with a larger delivery area and the brands cleverly separated. Duncan's sales technique speak of years of experience and his 'USP' is to make an immediate, positive relationship with customers. His upselling of support services was excellent. The only way for Motor mall is up. Again, well done. It was a pleasure doing business with Motor Mall.'

- Christine Willing

'Both Kevin Le Vallee and Darron Turvey went above and beyond helping me with buying my car, Thank you both very much'

- Michelle Stanley

'Very helpful and fair deal delivered with respect and professionalism.'

- Nejdet Aygun

'We are very grateful for the help and assistance we received in purchasing our new car and everything was completed within a couple of days. Thank you very much.'

- Dean Le Flocq

'Harriet was great - you’re lucky to have her on the staff. She was professional, enthusiastic and kind and made the whole experience seem very special'

- Janice Chapman

Very happy with the service from your team Duncan Simon and Adam would recommend motor mail 100%

- Neil Livesey

Harrieth made the transfer so easy, with the replacement. Also offering us a Loan car, until delivery of the FIAT. Harrieth makes you so special, it was a pleasure to do business with her. Management, Treasure her!

- Martin Koradi

'Very friendly and welcoming. Overall amazing experience.'

- Finlay Roberts, 13th January 2022

The whole transaction was handled very professionally and pleasantly. I would highly recommend your company, and Duncan Harris who is an asset to you. 

- Ian Reeves

'Very good experience, made the whole process of buying a new car worth doing, great deal as well. Nice to see your staff take very good care of there customers, thank you. Car is awesome, would definitely recommend you to friends and family. Thanks again.' 

- Mr Kevin Rault

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