Your name

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Car registration number

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Your email address

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Your location

Jersey Guernsey

Name of Service Advisor

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Please complete all sections.
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Page 1 of 5

Your Comments

1.

Did you find it easy to make a booking?

2.

Were you provided a price BEFORE the work was completed?

3.

Were you kept informed of the progress of the work?

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Page 2 of 5

Your Comments

4.

Was all the work clearly explained prior to collection?

5.

Did we explain the invoice clearly?

6.

Was the Service Advisor friendly?

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Page 3 of 5

Your Comments

7.

Did we wash your vehicle?

8.

Do you consider the works represented good value for money?

9.

Did we make you feel like your custom was valued?

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Page 4 of 5

Your Comments

10.

Would you like to receive our monthly eNews, by email, with the latest offers and news from Motor Mall?

11.

On a scale of 1-10 (10 being maximum) how would you rate your experience overall?

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Page 5 of 5

12.

Is there anything more we could have done to improve your servicing experience at Motor Mall?

Thank you for taking the time to complete this questionnaire.
Your comments and suggestions are greatly appreciated.
You will automatically be entered into our quarterly
FREE PRIZE DRAW to win a fabulous iPod and, if you
are the lucky winner, we will be in touch immediately!

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